Privacy Policy

1. Introduction

SlateHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applicant tracking system (ATS) platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, job title, and company affiliation when you create an account or are invited to join a company workspace.
• Company Information: Company name, description, bio, logo, accent color, departments, and other branding information when you set up your company profile.
• Job Posting Information: Job titles, descriptions, locations, employment types, departments, application forms, and custom questions.
• Application Information: When you apply for a job through our platform, we collect personal information including your name, email address, phone number, LinkedIn profile, resume, answers to application questions, and any files you upload as part of your application.
• Communication Data: Email templates, messages, notes, and other communications sent through the platform.

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Information about how you access and use the Service, including pages viewed, features used, and time spent on the platform.
• Device Information: IP address, browser type, operating system, device identifiers, and other technical information.
• Log Data: Server logs, error reports, and performance data.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process and manage job applications
• To facilitate communication between employers and applicants
• To send you notifications, updates, and administrative messages
• To authenticate users and manage access to company workspaces
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

4. Data Storage and Security

Your data is stored using Firebase, a service provided by Google Cloud Platform. Firebase provides secure, encrypted storage and transmission of data. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Within Your Company Workspace: Information you provide is accessible to authorized members of your company workspace, including owners, administrators, and recruiters.
• With Employers: When you apply for a job, your application information is shared with the company posting the job.
• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analytics, and email delivery (including Firebase, Resend, and Google Cloud Platform).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Your Rights (GDPR and Other Jurisdictions)

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• Right of Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Restrict Processing: You have the right to request that we limit how we use your personal information.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing of your personal information for certain purposes.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• The potential risk of harm from unauthorized use or disclosure

When you delete your account or request deletion of your data, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal information from the European Economic Area (EEA) or other regions with data protection laws, we implement appropriate safeguards, including:

• Standard Contractual Clauses approved by the European Commission
• Reliance on adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our Service is not intended for individuals under the age of 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

If you are located in the EEA, you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, please contact us using the information provided in the Contact Us section above.